The 3 Critical C’s Module
Communication, Compliance and Creating Value
Learn how to create the ultimate client experience! Every client needs to receive undeniable value 100% of the time from your entire team. This creates priceless long-term loyalty and repeat word-of-mouth business for your practice. We’ll give you many tips and pointers on preventing and dealing with challenging conversations and how to turn them into rapport-building experiences.
Money is a daily topic of discussion in every veterinary practice. Does your team excel at money conversations? Learn HOW to talk about money well, present treatment plans, reduce your stress level, and watch compliance soar!
We’ll also teach you how to book appointments with phone shoppers and create effective awareness campaigns for existing clients.
This course is packed with valuable content that will make an immediate difference in your service level, revenue, and profit.
NEW DATES TO BE CONFIRMED